ALL ACTIVITIES SUSPENDED DUE TO LOCKDOWN 4/1/21
Once you have had your new carpet installed, it's important to keep it regularly vacuumed to remove all dust, dirt and day to day grime. We recommend an upright, high suction vacuum with a beater brush function that will re-set the pile as you clean your carpet.
A number of our man-made pile composition carpets are 'bleach-cleanable'. In essence this means that you can clean any stains from the carpet using a solution of approximately 10-20% Bleach and 80-90% water. Simply gently blotting this solution onto the carpet will remove any stains without damaging the pile.
We thoroughly recommend that you have your new carpet professionally cleaned during it's life span. How often you do this is down to you and your budget, but a deep, professional clean will help to remove all stains and day to day grime, re-set your carpet's pile, and leave it looking like new.
It is a fact of life that your carpet's pile will flatten over time, particularly in heavy wear areas. This does not mean that your carpet is wearing out, but simply that the pile is flattening. Wool carpets are less likely to suffer from this phenomenon, as Wool displays a high amount of natural bouncebackability. Use of a powerful upright vacuum with a beater bar function from Day One will help your pile reset it's natural position much more than a nozzle type device.
In all cases, speed is of the essence. The quicker you can act, the higher the chance of a successful stain removal. Never 'scrub' your carpet, as this will 'burst the pile', and never apply any caustic or abrasive solutions to it. Often a small amount of Washing-up liquid in water blotted onto the carpet will remove your stain. If this fails to work please contact us directly for further advice and help.
Please contact us directly should you have any questions regarding the ongoing care and maintenance of your new carpet.